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How do I stop ringing calls?

There are many ways to stop cyclic calls, in addition to the method seen in point 4 of the FAQ

For all versions
During the conversation and/or the alarm call with the device, you can type the code #4231 on your phone’s keypad, after which the call will automatically end. If by chance the call does not end, because the code has not been received correctly by the device, you must repeat the code #4231 on your phone’s keypad. If this code is not typed, the device will behave normally based on the configurations performed. The code #4231, only for the Neosguard X PRO and ADVANCED versions, can also be changed by the user and customized when configuring the device.

Only for the Neosguard X PRO and ADVANCED versions is it also possible to stop cyclic calls, and the subsequent numbers set are not called, when you answer the emergency call and the conversation lasts longer than that set in the configuration (minimum default conversation time is 30 seconds). The device will stop the cyclic calls, having considered the conversation as valid. Otherwise the device will not consider it valid, and will continue to call the numbers set during configuration.