The device has been designed and engineered to meet the highest safety standards. The NeosGuard X cannot know whether the call was answered by a person or, for example, by an answering machine or something else and will therefore continue to call the other numbers for the entire duration set as “Alarm duration” which in the default configuration is 600 seconds or until the person taking charge of the emergency request sends the device an SMS from their mobile phone with the following text:
psw:1234;termina
In this way the device will stop the cyclical calls. See also FAQ n.8
The device, if the message has been written correctly, will respond with a confirmation message.
